Ticket sales take place online via the order buttons on the concert pages. You can find an online booking guide here. You can pay by credit card (VISA or MasterCard), Bancontact, via the KBC or Belfius payment button.
Our ticket counter is only open one hour before the start of a concert for questions concerning that concert. If you want to be helped at another moment, please make an appointment via email@example.com or via +32 3 202 46 69 (weekdays). You may find the answer to your question here.
Via firstname.lastname@example.org. You will receive a reply within 48 hours.
Tickets can be exchanged up to 7 days before the concert for which they were purchased. This is only possible within the current concert season. A € 2 transaction fee will be charged per exchanged ticket. Tickets will not be refunded, this also applies to unused tickets. No voucher will be given in exchange. If you exchange tickets purchased as part of a subscription, you will not benefit from the subscription discount again. The normal price will be charged for the new tickets. You can exchange your tickets online via your customer portal. Or you can contact us via email@example.com.
If a concert is sold out, you can apply online for the waiting list. If seats become available, we will contact you. The waiting list does not guarantee attendance at the concert.
If you have lost your tickets, duplicates may be obtained from the AMUZ ticket office from one hour before the start of the concert. The person who purchased the tickets must be able to identify themselves before receiving the duplicates.
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