Before the beginning of each concert for which you have bought a ticket, you will receive a mail containing the latest practical arrangements.
For public events, the federal government requires the use of the Covid Safe Ticket for indoor events with 200 people or more. However, the organiser may decide to ask for a CST even if the number of people is lower. A CST will have to be submitted for all AMUZ concerts, regardless of the number of people attending. Your Covid Safe Ticket (CST) will be checked at the entrance to AMUZ along with your identity card. Children under the age of 12 can enter AMUZ without a CST.
AMUZ does not provide any tests.
You can get your CST using the CovidSafeBE app, which you can download for free to you smartphone. Dutch visitors should download the CoronaCheck app. Non-Belgian visitors must be able to present a European Digital Green Certificate. If you don’t have a smartphone, you can request the QR codes online from Mijn Burgerprofiel using a computer. Then you can print them out. You can also ask for the QR codes to be sent to you by post by phoning 078 78 78 50 (in Flanders) or 02 214 19 19 (in Brussels).
You cannot enter AMUZ without a CST, even if you bought your tickets earlier. You can
exchange your tickets for a voucher, however. To do this, contact firstname.lastname@example.org or +32 3
202 46 69 on Tuesday, Thursday or Friday between 9 a.m. and 5 p.m.
You will find all the information about events run by other organisers here.
Wearing a mouth mask is again compulsory during your entire visit to AMUZ, so also when you are in the concert hall. Only when you sit down in the foyer for a drink can you take it off. Children under 10 can enter AMUZ without a mask.
We provide hand gel at the entrance to the building, where you are requested to disinfect your hands.
The cloakroom cannot be used at present because we have a special plan for movement around the building based on a one-way system. Please take your coat, umbrella and so on with you into the auditorium. It is not possible to use the lockers either.
Yes, that is possible.
There are no more distance rules, we use the maximum room capacity.
Before and after the concerts, we would like to welcome you back to our foyer. To ensure that everything runs smoothly and safely, we recommend that you reserve a drink after the concert in advance via email@example.com. After all, seats in the foyer are still limited. You do not need to make a reservation for your foyer visit before the concert.
We kindly ask you to take the following measures into account:
AMUZ has continuous ventilation with 100% fresh air in all public areas.
We would like to ask you not to come to the concert if you or anyone in your household has health complaints (a cough, cold, fever or shortness of breath).